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As a client service representative, you can look forward to. Inform and educate clients on how to conduct simple transactions through self-service technologies that benefit them. Sitel Group has more than 20 years of experience hiring for our customer support roles - our modernized application technology benefits our customers and you! We believe experiences are everything, and that happy associates are successful ones. vxi glassdoor hourly Press Tab to Move to Skip to Content Link, Financial Customer Service Representative. Has at least an intermediate level of proficiency with computers and current technology. You choose where you want to go; we help you get there. Meeting clients in the moments that matter to fully understand the need and fully resolve their situation the first time. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to make the world a better place and empower others to do the same. 
pennsylvania Youll be better prepared if you have (desired skills and qualifications). We are not an agent or representative of any employer. Along with taking care of our clients we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals. We offer benefits to keep you healthy and happy, such as paid time off and referral bonuses. Customer Service Representative, Financial, Social Media, Customer Service, Finance, Marketing. Order tests that could determine the causes of product malfunctions. By continuing to use and navigate this website, you are agreeing to the use of cookies. We promote from within. WORK TOGETHER TO MAKE AN IMPACT. Lensa, Inc. - Lensa is a job search engine. We celebrate successes and reward our people for the hard work they do every day. Premiums as low as $0.00Dental - Premiums as low as $0.00Vision - Low premium PlanPaid Time Off (PTO)401k with employer match First National Bank of America recognizes that the quality of our people is the foundation for our success. Premiums as low as $0.00Dental - Premiums as low as $0.00Vision - Low premium PlanPaid Time Off (PTO)401k with employer match Adjustable desks that can be raised or lowered to sit or stand First National Bank of America recognizes that the quality of our people is the foundation for our success. You can pass a criminal background check and drug screening, You are eager to advance your career with a reliable company, You work well with a team or independently, Handle inbound service calls and provide accurate account and financial product information, Understand and strive to meet or exceed metrics while providing excellent customer service, Drive customer satisfaction through voice, chat, and/or email communications, Multitask and navigate through multiple systems, Work from home benefits include saving time, money, and the environment, Benefits including medical, dental, life, and vision insurance, company matched 401K, and generous paid time off. At Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. 
At Sitel Group, one of the largest global providers of customer experience (CX) products and solutions, we are hiring multiple Financial Customer Service Representatives to support high-volume inbound customer service projects for our industry-leading financial services clients. Job Segment: Check to ensure that appropriate changes were made to resolve customers' problems. Is committed to advancing our tools, technology and ways of working. Need to know how to apply online, view a list of your submitted job applications or reset your password? Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance their careers. Provide education to clients. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world. Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients financial lives. The company serves approximately 56 million U.S. consumer and small business relationships. We empower everyone to live their truth, be themselves and use their voice -and we give them a platform to do so. Customer Service Representative, Financial, Social Media, Customer Service, Finance, Marketing. Is comfortable receiving ongoing performance feedback and coaching. We encourage you to speak up -and we listen when you do. First National Bank of America Customer Service Representative Jobs, Reviews of University Of Illinois Employees Credit Union, Reviews of The Citizens First National Bank Of Storm Lake, Best The Citizens First National Bank Of Storm Lake Jobs. This job was posted on Tue Oct 15 2019 and expired on Tue Nov 05 2019. Were creating an opportunity for you to learn, lead, and grow in your career! As part of the Bank of America team, client service representatives (CSRs) go beyond processing simple account transactions youll listen to client needs and advise on products and services to support our clients through life events and moments that matter. Refer unresolved customer grievances to designated departments for further investigation. A world-class suite of employee benefits, including tuition and child care reimbursement and employee discount programs. Be sure to look for an email from interviews@hirevue.com for your personal link. The Consumer Academy, our world-class training program for Consumer and Small Business employees, providing access to the tools and resources you need to invest in your development and build a successful career at Bank of America. In order to do that, we need our employees to adhere to schedules that ensure our clients have every opportunity to connect with a client service professional in their moments that matter. Understanding how clients engage with us using online and mobile technology, financial centers and contact centers to guide them on ways that we can improve their financial life. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. We always put our clients first to meet their evolving needs. After applying, youll complete our video interview where well get to know each other better. pa job gov register jobs start today Youll receive in- depth classroom training, including side-by-side live call handling and continued on-the-job training and coaching. georgia un 1+ year of experience in the banking/financial industry. After you complete your interview, our team will review your application and be in touch after 24 hours to discuss which position best matches your skill set. Working in a professional, fast-paced environment that requires accuracy, multi-tasking and effectively communicating resolutions in an efficient manner. At this time, Sitel Group does not offer employment to individuals located in the following states: Alaska, California, Connecticut, Delaware, Hawaii, Illinois, Louisiana, Maine, Maryland, Massachusetts, Montana, New Hampshire, New York, Ohio, Puerto Rico, Rhode Island, Vermont, Washington, and Washington DC. Bank of America is seeking to hire individuals with a genuine interest in the business and a passion for serving clients, and places a premium on knowledge in different areas and diverse experience. *With your job application, you may see some communications come from Sitel Group as well as SYKES. 
Thats why we give our people the tools and the freedom to learn, grow, have fun and be themselves. Incentive opportunities for meeting and/or exceeding critical performance standards. At Bank of America, were guided by a common purpose to help make financial lives better by connecting clients and communities to the resources they need to be successful. Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. Make a difference where it counts by joining our Consumer Client Services team at Bank of America. Our digital or voice-based solutions delivera competitive edge across all customer touchpoints. Bank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. Location Requirements: Must reside within 100 miles of our Knoxville, TN location. 
Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience. Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems. For over 40 years, our award-winning culture has been dedicated to improving the employee experience. Review insurance policy terms to determine whether a particular loss is covered by insurance. Fully understands how life events can impact a clients financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions. As a leading global provider of customer experience (CX) products and solutions,Sitel Groupempowers brands to build strong customer relationships by creating meaningfulconnections that boost brand value. Premiums as low as $0.00 + Dental - Premiums as low as $0.00 + Vision - Low premium Plan + Paid Time Off (PTO) + 401k with employer match First National Bank of America recognizes that the quality of our people is the foundation for our success. Understand which products/services will work best for the client throughout the relationship and how to successfully resolve client requests using best-in-class tools and resources. Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers. SYKES is now a part of Sitel Group! 
We are mission-driven -and we leverage the power of our people to make a positive impact in the communities in which we live and work. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Were looking for skilled people who will advise and advocate for our clients for their most important service needs. Learn more atwww.sitel.comand connect with us onFacebook,LinkedInandTwitter. Has a commitment to excellent attendance and proven reliability and can work the agreed upon schedule. Visit our FAQ at http://careers.bankofamerica.com/us/faq section for answers to these questions and more. MAXIMIZE YOUR EXPERIENCE. It is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading. #SitelLiferepresents our commitment to our people -to YOU. Through MAX, our global community, we leverage our people's innovative ideas, experiences, and feedback to shape and drive the future ofSitelGroup. Has the ability to engage with clients begin a conversation, anticipate questions, actively share information using plain language, build rapport and handle objections. CSRs work in an inbound client service contact center that requires sitting and taking calls for the entire shift, with structured breaks. Plus, fun perks like employee discounts. Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Communicates effectively and confidently with all clients to make their financial lives better. We value open, honest, and constructive conversation. Has a dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays. The company strives to help all of its employees reach their full potential, with a culture that promotes mutual trust, shared ownership and accountability as well as diversity and inclusion. Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Premiums as low as $0.00 + Dental - Premiums as low as $0.00 + Vision - Low premium Plan + Paid Time Off (PTO) + 401k with employer match + Adjustable desks that can be raised or lowered to sit or stand First National Bank of America recognizes that the quality of our people is the foundation for our success. GAIN STABILITY, EXPAND POSSIBILITIES. Learn about core banking products and services we provide through Bank of America. Listening to, understanding and providing solutions for our client's needs. With160,000+ global employeesworking from home orfromone of ourCXhubs we securely connectbest-lovedbrands with their customers over 8 million times a day in 50+ languages. BE BOLD, BE YOU. We provide you with the tools, skills, and resources to develop, both professionally and personally. Is comfortable with ongoing change and learning new technology/processes. Has 1+ year of customer/client service experience, including experience handling difficult client situations. We invest in you, with internal programs, training, and initiatives to develop your skills and help you reach your goals. Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims. 
Get training and on-the-job support from managers who are invested in your success. Assistance for Applicants with Disabilities.
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